Category Archives: Tips

The Art of Receiving

I was 29 years old, the mother of two boys under the age of two, a newlywed – and I had a big problem:

Someone (anonymously) sent me $500 in gift certificates to the local grocery store.

Why was that a problem? Because I didn’t know who sent them to me, I didn’t know why they were sent to me and I most certainly didn’t need any charity!

(Can you hear my indignant self?)

But, what was my real problem? I hadn’t embraced the joy and art of receiving. I was an excellent giver, but my receiving skills sucked. And I had a big life lesson waiting to be learned.

My gift certificate story was the foundation for my chapter, The Joy of Receiving, published in the inspirational and bestselling anthology, Cultivating Joy.

And now it’s the topic for this podcast interview with my fabulous co-author and bad-ass warrior, Peggy Nolan. (Just click on the player below to start listening!)

The Art of Receiving
Continue reading

Dealing With An Angry Client

While we all strive to provide fantastic customer service to all of our clients, there may come a time when one of your clients gets angry at you and your company.

It’s a sucky part of doing business. I know when these instances happened to me, I could not help but take it personally.

So what do you do with an angry client? How can you make the situation better for both you and your customer?

Take a look at these suggestions, and think about this: What process can you put in place now to help you when a customer gets angry?

Preparing for the “worst case scenario” will make you feel more in control of the situation (which often leads to “cooler heads” and a more productive outcome):

https://youtu.be/Sz78OyAf7CY&rel=0

Continue reading

How To Find Joy In Your Business

CJ_250x250-Website-BannerHello blog readers! Today, I am celebrating the BESTSELLER status of the book I co-authored, Cultivating Joy.  This amazing anthology, prepared by my friend and publisher, Linda Joy, features the soul-inspiring stories of 38 amazing women (including me!)  who share their intimate stories of transformation. Cultivating Joy also includes Reflection Questions after each story, which will empower you to integrate the vital lessons of each woman’s journey into your own life.

For a limited time you can get over 50 transformational gifts with your copy of Cultivating Joy. Grab your copy today: www.CultivatingJoyBook.com.


Ask any entrepreneur, and they’ll tell you that the entrepreneurial journey is a bumpy one. Sometimes you hit a high point of total elation and then get blindsided by sucker punch.

Being a business owner is not for the faint of heart, right?

So, how can you stay enthusiastic about your business, knowing there will be days when you wonder why you’ve chosen the entrepreneurial life?

The trick is to find the joy in your business! When you tap into the joy, you’ll feel rejuvenated and re-energized about your business. Here are some tips to help you: Continue reading

What To Include On Your Small Business Website

The hub of your online marketing strategy should be your website – one that showcases your expertise, experience and personality. Don’t let the idea of creating a website intimidate you. There are many easy, turnkey ways to create a website using blogging software, such as WordPress or Blogger.

Once you secure your software, here are eight essential elements you need to include on your website.

What To Include On Your Small Business Website

#1: About Me page

The “About Me” section is the place to tell your story: how you became interested in your field, how you have evolved into an industry expert in your niche and what level of experience you have. Include a professional photo, and write in the first person, channeling your inner storyteller. Show your personality, too, so people get to know the “real you.” Continue reading

When You Have To Fire A Client

Oh no! You have to fire a client. Boo! It’s unfortunately something most entrepreneurs have to do at least once in their journey.

However, it doesn’t have to be a totally miserable experience. In fact, if you emphasize the positive and not take the situation personally, it can teach you a lot about how to run your business even better.

Watch my video strategy and learn tips on how to fire a client with your sanity and integrity intact.

https://youtu.be/Alb-_IsTJms&rel=0

Jill Celeste Video Transcript: When You Have To Fire A Client

Let’s talk today about the unfortunate event when you have to fire a client. It is one of the worst feelings in the world, but as a business owner, know that sometimes this happens, and it’s just part of doing business. There could be a lot of reasons why you have to terminate a relationship with your customer. Maybe they haven’t paid you, maybe they’re not respecting your time, maybe it feels like a bad vibe, maybe they’re not giving you the materials that you need to do your job. Whatever the case may be, you will probably have a very good reason on the rare occasion that you have to fire a client. Continue reading